🚚 FREE SHIPPING on orders over $75 | 💰 NO HIDDEN FEES | 🇺🇸 SHIPS WITHIN THE US
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Shipping Policy

Last updated: August 2026

Free Shipping Threshold

DealzMate offers free standard shipping on all US orders over $75. Orders under $75 are charged a flat shipping fee of $9.95.

Order Processing Time

All orders are processed within 1–2 business days of payment confirmation (Monday through Friday, excluding federal holidays). You will receive an email confirmation with tracking information once your order has shipped.

Orders placed after 3:00 PM EST or on weekends/holidays will begin processing the next business day.

Estimated Delivery Times

Delivery timelines vary by product size and destination:

Product Type Carrier Est. Delivery
Small items (accessories, bands, mats) USPS / UPS / FedEx 3–7 business days
Mid-size items (dumbbells, kettlebells, benches) UPS / FedEx Ground 4–7 business days
Large equipment (treadmills, gyms, racks) Freight Carrier 5–10 business days

Shipping Destinations

We ship to all 50 US states. We do not currently ship to US territories (Puerto Rico, Guam, US Virgin Islands), PO Boxes, or international addresses.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number. You can track your shipment directly on the carrier's website. If you have not received a tracking email within 3 business days of placing your order, please contact us at info@dealzmate.com.

Freight Deliveries (Large Equipment)

Large items such as treadmills, multi-station gyms, power racks, and smith machines are shipped via freight carrier. For freight orders:

Damaged or Lost Shipments

If your order arrives damaged, please:

  1. Take photos of the packaging and damaged item(s) within 48 hours of delivery
  2. Email us at info@dealzmate.com with your order number and photos
  3. Do not discard the packaging — it may be needed for the carrier claim

We will work with you to arrange a replacement or refund. For items lost in transit, please contact us after the estimated delivery window has passed.

Questions About Your Shipment?

Contact our support team at info@dealzmate.com or +1 (217) 378-7516, Monday–Friday, 9:00 AM–5:00 PM EST.